Loading, not just resting
Tissues recover by being asked to do a little more, gradually. Rest has its place, but your plan will build capacity week by week.
Unhurried assessment, a plain-language explanation of what is going on, and a plan built from movement you can keep doing at home.
Start with the place that is bothering you. Every area below is assessed as part of the whole: a sore knee is often a hip and ankle question too.
Desk-related stiffness, headaches that start in the neck, whiplash recovery.
Rotator cuff pain, frozen shoulder, reaching and lifting that has started to catch.
Acute flare-ups, long-running aches, sciatica-type leg pain, returning to lifting.
Groin and side-of-hip pain, pregnancy and postnatal pelvic discomfort.
Kneecap pain, ligament and cartilage injuries, stairs and kneeling that hurt.
Repeat sprains, Achilles and heel pain, balance that no longer feels reliable.
Structured rehabilitation after joint replacement, repair or reconstruction.
Load management, return-to-run planning, niggles you would rather not train through.
Most people arrive unsure what physiotherapy will involve. Here is exactly how the first appointment runs, so nothing is a surprise.
Your story first: when it started, what makes it better or worse, and what you want to get back to doing.
About 15 minutesMovement, strength and joint testing of the sore area and the areas that load it. Nothing is rushed or forced.
About 20 minutesWhat we think is happening, what it is not, and how long recovery usually takes. You leave with the reasoning.
About 10 minutesHands-on treatment where it helps, then two or three exercises you practise with us before you go home.
About 15 minutesUse these to judge whether we are the right clinic for you, and hold us to them once you start.
Tissues recover by being asked to do a little more, gradually. Rest has its place, but your plan will build capacity week by week.
After the first visit you receive a short written summary: what we found, your exercises with notes, and what progress should look like.
Massage, mobilisation and taping are used to calm symptoms enough to move well, never as the whole treatment.
Two or three well-chosen movements that fit your day beat a long sheet that lives in a drawer.
Once you are past the acute stage, small supervised classes keep strength and confidence building at a lower cost per session.
The goal is for you not to need us. When you can manage on your own, we say so and hand over a plan to keep.
Not sure which one you need? Choose an initial assessment. It is the right start for almost every new problem.
A new problem, or one you have not had treated before.
Any scan reports or surgical notes.
Reviewing progress, adjusting exercises and ongoing treatment.
Your written plan and any questions.
Runners coming back from injury or a long break.
Running shoes and kit to jog in.
Staged recovery after joint or ligament surgery.
Your surgeon's protocol, if you were given one.
Keeping strength and mobility going between or after one-to-one care.
Comfortable clothes and water.
Answers to what people most often ask before their first appointment.
No. You can book directly. If you have a referral letter, bring it along, and if we think you need to see your doctor first, we will tell you and explain why.
Loose, comfortable clothing that lets us see and move the sore area: shorts for knees and hips, a vest top or sports top for shoulders and necks.
It depends on the problem and your goals. We will give you an honest estimate at the end of your first visit and review it as you go, rather than booking a block you may not need.
Some testing and exercise may be briefly uncomfortable, but we work within limits you agree to. Soreness afterwards should settle within a day; tell us if it does not.
Usually not. Most musculoskeletal problems are diagnosed well through assessment. If something needs imaging, we will explain why and help you arrange it through your doctor.
We provide itemised receipts after each session. Check with your insurer before you start about whether they need a referral and how many sessions they cover.
Let us know as early as you can, ideally a full working day ahead, so the time can be offered to someone else. We understand that flare-ups and life happen.
Send the short form and a physiotherapist will reply by email with available appointments.